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Field notes from the Atlassian ecosystem.

Atlassian, ITSM, and the practice of building software in and around the ecosystem.

4 posts in total

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LatestAtlassian

How to Create Custom SLA Reports in Jira Service Management

Jira Service Management's built-in reporting offers basic SLA tracking. Here's how to build custom SLA dashboards that give your team the visibility they need.

FAFaizal Moidu15 Mar 2026· 1 min readRead article →

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3 posts

ITSM10 Mar 2026

Understanding ITSM Process Maturity: A Practical Guide

Process maturity isn't about ticking boxes. It's about understanding where your team actually stands — and what to improve first.

1 min readRead →

Engineering5 Mar 2026

Why We Migrated Charts & Reports from Connect to Forge

The mandatory Forge migration deadline is approaching. Here's what we learned migrating our own flagship app.

1 min readRead →

Company1 Mar 2026

View26 Achieves SOC 2 Type II Certification

View26 is now SOC 2 Type II certified with a clean opinion. Here's what that means for our customers.

1 min readRead →

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