CONSULTING
Unlock the full potential of your Atlassian platform.
View26 designs, deploys, and optimises your Atlassian Service Collection — JSM for IT and dev requests, CSM for customer-facing portals, Assets for CMDB, and Rovo for AI-powered automation.
KEY HIGHLIGHTS
- ✓JSM · CSM · Assets · Rovo
- ✓Strategy to Go-Live
- ✓ISO 20000 / ITIL v4 Aligned
- ✓Forrester: $2.3M avg savings
CAPABILITIES
End-to-end Atlassian expertise.
01
JSM Workflow Design
Design and optimise service request, incident, problem, and change workflows.
02
Customer Service Management
Build customer-facing portals that scale with your business.
03
Asset & Configuration Management
Set up your CMDB with asset discovery and dependency mapping.
04
Rovo AI Agents
Develop custom Rovo agents that automate repetitive service tasks.
05
Data Center to Cloud Migration
Full migration planning and execution with zero-downtime transitions.
ENGAGEMENT MODELS
Three ways to work together.
1-2 weeks
Discovery Workshop
Intensive assessment of your current Atlassian environment, pain points, and opportunities. Delivers a prioritised roadmap.
4-12 weeks
Implementation Sprint
Hands-on configuration, customisation, and deployment of your Atlassian solution. Agile delivery with weekly checkpoints.
Retainer
Ongoing Advisory
Continuous strategic guidance, optimisation recommendations, and priority access to View26 consultants.
FAQ
Common questions.
What Atlassian products do you consult on?
JSM, CSM, Assets, Rovo, and Jira — all on Atlassian Cloud.
How long does a typical engagement take?
Discovery workshops take 1-2 weeks. Full implementations typically run 4-12 weeks depending on scope.
Do you work with ServiceNow or BMC?
View26’s consulting is platform-agnostic for ITSM strategy. For implementation, we specialise in Atlassian.
What does a discovery workshop cost?
Contact us for a scoping conversation — every engagement starts with understanding your specific challenges.