By VIEW26 | December 3, 2018
We wanted to share our plans around upcoming breaking changes in version 2 of Charts & Reports for Jira ServiceDesk so that you can plan for a smooth transition in using our App.
Breaking Changes in version 2
Whats new in 2.0 ?
We’ve tried hard to listen to our customers though surveys and support reach out. One thing that we heard was that while almost everybody likes the look and feel of the user interface, some of the more advanced features were hard to find. So we’ve revamped the user interface in a variety of ways.
In the brand new dashboard design, it’s easy to create and customize and share Views. We provide you with a rich catalogue of pre-defined charts & widgets to help you create custom report easily.
Reports in Customer Portal
No need to email reports to your Jira Service Desk customers. Enable your customers to view your standardised report right within Jira Service Desk Customer Portal.
Export Reports as PDF
Provide transparency to your stakeholders with SLA info and allow them to export up-to-date report as PDF at the click of a button.
Try it out!
Charts & Reports for Jira ServiceDesk v2.0 Beta is available for trial. To request for a private beta link, visit our Support Help Desk.
If you have any questions or concerns about any of the changes mentioned here please raise a ticket in our Support Help Desk.